Terms & Conditions

Welcome to SAS, provided by SASConnect.au (“we,” “us,” “our”). These Terms and Conditions govern your access to and use of the SAS platform, including our websites, applications, tools, and services (collectively, “Services”). By accessing, registering, or using our Services, you expressly agree to these Terms.

1. Acceptance of Terms

By accessing or using SAS, you confirm that you are at least 18 years of age and have the authority to enter into binding agreements. If using our Services on behalf of an organisation, you confirm that you are authorised to accept these Terms on behalf of that organisation, ensuring compliance with applicable laws, rules, and regulations at all times.

2. Description of Services

SAS provides advanced workforce management solutions tailored to enhance productivity and compliance. Our comprehensive platform includes shift scheduling, labour hour forecasting, mobile time tracking, project and site compliance monitoring, automated rostering, and insightful analytics. Features are regularly updated and enhanced without prior notice to ensure continuous improvement and alignment with industry best practices.

3. User Accounts and Security

You must create an account to use SAS. You agree to provide accurate, current, and complete information during registration and regularly update your account information. Protecting your account credentials is solely your responsibility. You must notify us immediately of any suspected unauthorised use or security breach. SASConnect.au shall not be liable for any loss or damage arising from your failure to maintain security.

4. Subscription Plans and Payment

Our services are accessible via subscription plans clearly outlined on our website. By subscribing, you agree to pay the applicable fees and taxes as detailed on your selected subscription. Payments are securely processed via third-party providers. Subscriptions renew automatically unless explicitly cancelled by you. SAS reserves the right to alter subscription fees, notifying you of any changes in advance. Refunds are provided strictly according to our refund policy or as mandated by law.

5. Intellectual Property Rights

All content, software, graphics, designs, and features provided by SAS are proprietary assets of SASConnect.au or licensed third parties. You agree not to copy, distribute, modify, or reverse-engineer any components of our platform without explicit written permission. Our trademarks, logos, and service marks are registered or common law marks, and their unauthorised use is strictly prohibited.

6. Acceptable Use Policy

You agree to use SAS exclusively for legitimate business purposes and comply with all applicable laws. Any misuse, including but not limited to uploading harmful files, malicious software, engaging in disruptive activities, or violating the rights of others, is strictly prohibited. Violation of this policy can result in immediate termination of your access without notice or compensation.

7. Data Protection and Privacy

We are committed to safeguarding your data. SAS processes user and employee data as per our detailed Privacy Policy, available on our website. You are solely responsible for obtaining necessary consents from employees whose data you manage through our platform. We implement robust security measures to protect your data; however, we cannot guarantee absolute security against all potential threats or vulnerabilities.

8. Third-Party Integrations

Our Services may integrate with external third-party applications, including payroll, communication platforms, and accounting software. These integrations are intended to enhance functionality and convenience. However, we do not endorse, control, or assume responsibility for any third-party platforms. You must review and accept their individual terms and conditions separately, as your interactions with third parties are solely between you and those entities.

9. Service Availability and Maintenance

While we strive for maximum uptime and reliability, occasional service interruptions due to maintenance, upgrades, or unexpected technical issues may occur. We make every reasonable effort to minimise downtime, and advance notice will typically be provided for scheduled maintenance. SASConnect.au is not liable for service disruptions or associated losses resulting from downtime or connectivity issues beyond our direct control.

10. Limitation of Liability

SASConnect.au shall not be responsible or liable for indirect, incidental, consequential, punitive damages or any loss of data, profits, or revenue related to your use of our Services. Our maximum liability for claims arising from the use of SAS shall not exceed the total subscription fees paid by you within the twelve-month period preceding the claim.

11. Termination and Suspension

You may terminate your subscription or account at any time. SAS reserves the right to suspend or terminate your access immediately, with or without notice, for any breach of these Terms, including failure to pay fees or misuse of the Services. Upon termination, you must cease all use of SAS, and outstanding obligations accrued prior to termination remain enforceable.

12. Amendments to Terms

SASConnect.au reserves the right to modify these Terms at our discretion. We will notify you via email or prominent announcements on our website of significant changes. Continued use following modifications implies your acceptance of the updated Terms. We recommend regular review of these Terms to stay informed.

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction of SASConnect.au’s operations, without regard to conflicts of law principles.

14. Dispute Resolution

Any disputes arising under these Terms shall initially be resolved through good-faith negotiations. If resolution through negotiation fails, disputes shall proceed to binding arbitration administered by a recognised arbitration institution in our jurisdiction, conducted under its rules, with the arbitral decision binding on both parties.

15. Contact Information

For any queries, concerns, or feedback regarding these Terms and Conditions, please contact us at: